Terms of Service

Last updated: April 28, 2025

1. Introduction

Welcome to Wirral Home Performance. By accessing or using our website, you agree to comply with and be bound by these Terms of Service.

2. Services

We provide Energy Performance Certificate (EPC) booking services. Our role is to facilitate and manage EPC requests.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information in the booking form.
  • Ensure you are legally authorized to request an EPC for the property.
  • Not misuse our services or attempt to interfere with our website's functionality.

4. Cancellation Policy

If you need to cancel your EPC booking, please notify us as soon as possible. Cancellations may be subject to fees depending on the stage of processing.

5. Limitation of Liability

Wirral Home Performance is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.

6. Changes to Terms

We reserve the right to update these terms at any time. Any changes will be posted on this page with an updated date.

7. Contact

If you have any questions regarding these Terms of Service, please contact us:

  • Email: Customer email to be added

Thank you for choosing Wirral Home Performance.

Wirral Home Performance is proud to be regulated by TrustMark, ensuring quality and reliability in our services.

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