Privacy Policy
Last updated: May 6, 2025
Wirral Home Performance values your privacy. This policy explains how we collect, use, and protect the personal information you provide through our website and booking form.
1. Information We Collect
When you use our online form to book an Energy Performance Certificate (EPC), we collect the following data:
- Full Name
- Email Address
- Phone Number
- Property Address
- Property Type
- Any Additional Information you choose to share
2. How We Use Your Information
We only use the data you provide to:
- Contact you regarding your EPC booking
- Confirm your appointment and respond to your inquiries
- Follow up if necessary regarding your EPC request
We do not share, sell, or distribute your data to any third parties. All information is used internally by Wirral Home Performance for communication and service purposes only.
3. Data Security
We take appropriate measures to protect your information and keep it secure. Access to your data is limited to authorised staff only.
4. Data Retention
Your data will only be stored for as long as necessary to carry out your EPC request. If an EPC cannot be completed or you cancel your booking, your details will be deleted.
5. Your Rights
You may request to view, update, or delete your personal information at any time by contacting us at Email: Customer email to be added.
6. Contact
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
- Email: Customer email to be added
Thank you for trusting Wirral Home Performance.
